Our showroom location has everything you need to get started! When you arrive at our showroom, you will meet with a sales associate of Flooring Kingdom, INC. Our sales associate is available to assist you in every way posible to obtain the best possible floor for you. We understand that your new flooring will last for years which is great! For this same reason, you probably haven't shopped for flooring in years which can make it a little overwhelming or daunting at first.
But theres no need to worry. Here are some valuable shopping tips you need to have a successful purchase with us. With this information you can get rid of the usual frustrations and spend all your energy on the fun part of selecting your new floor!
What our sales associate will usually ask you:
The more information you can share when asked questions like these below, the better your flooring selection.
√ How is the room used?
√ What is the activity level of the room?
√ Is there a door to the outside in the room?
√ Do you have indoor pets?
√ What are the room's lighting sources?
√ What types, styles, colors of furnishings do you have?
√ What's the style of the room? Casual? Formal? Somewhere in between?
√ Are you living with this new flooring or planning to sell your home?
√ What is the size of the room?
√ Will people have food in this room? Will kids play in this room?
Use your common sense as much as possible. The more infromation the sales associate assisting you, the more we can provide with the best possible floor for you.
Things you should ask the sales associate:
It's usually a rare occasion to shop for flooring so we are'nt expecting you to have answers in regards to your specific flooring situation. But it's great to have the questions. Use this list as a guide to assist you with getting to know the services of Flooring Kingdom INC.
√ Do you charge for an in-home estimate? If so, does it apply to the cost of purchase?
√ Does the price include installation?
√ If not, what are the charges and procedures for installation?
√ What are the strengths of this particular choice of floor versus another?
√ Are there guarantees or warranties on the flooring? On the padding? On the installation?
√ What features does this flooring have that makes it easy to maintain?
√ Can I take a sample home to check how the flooring color will look in the room?
√ What kind of padding or underlayment does this flooring require?
√ How quickly will my flooring be installed after I place my order?
√ If I buy an additional amount, could I minimize the number of seams in my room?
√ To have fewer seams, is this carpet available in a 15-foot length?
√ Who is responsible for removing and disposing of old carpet and padding? Is there an additional fee for that?
The Purchasing Process:
Here are a few other things to know or consider before, during, and after your flooring purchase.
1. Before your purchase:
When you go to the store, you can request fabric samples, carpet cushions, etc. We charge a $20 deposit for each floor sample. Don't be embarrassed to take whatever you need to help you make the choice. Your flooring installation shouldn't be scheduled until all your painting, wallpapering, or construction is complete. Your flooring should be the last element of your remodeling project.
In a rush situation, we can work with you to get the job done no matter what the room situation is. If and when you purchase your floor sample, please take it home, and be sure to check it during the day and at night. The lighting in the store could give you a completely different look than you'll find at home. Also, look at your sample next to your furntiure (for color observation) and on the floor, not just at eye level.
2. During your purchase:
At the time of your purchase, a qualified "estimator" will come to your home to measure exactly how much flooring you will need. After that, make sure your cost estimates include everything, including padding and installation.
Many estimators also determine the layout of the carpet itself. If you are interested in where the carpet seams will be, feel free to discuss it with the estimator. Keep a complete record of your flooring purchase using the form here. You will have all the information you would ever need if you have questions for Shaw or for your dealer throughout the life of your flooring.
3. After your purchase:
Either the night before or the morning of your installation, vacuum the old carpet to minimize the airborne dust and particles that removing it will cause. Make sure you get what you ordered. Save your purchased floor sample, and when the installer arrives, match the sample to the new floor. Verify the color, style, and texture. If it's not what you ordered, it's easier for everyone if you catch it immediately.
Ventilate the room well during installation--open doors, windows, and run exhaust fans. Vacuum the newly installed carpet immediately to remove loose fibers...and to get the perfect "first glimpse" of your beautiful new floor.
Maintaining the complete record of your flooring purchase will help you if you ever have questions for your dealer, for your installer, or for the specific floor product manufacturer.